Audio not playing on certain sites

Hello Helga,

We apologize for the inconvenience caused to you.
Yes, customer says that audio does not work in some websites when using via AVG Secure Browser.
We would request you to open AVG Secure Browser and click on settings, Advanced under system enable this option "Use hardware acceleration when available" and check if it helps.
Thank you and please keep us informed.

When using the AVG browser certain sites' audio does not work.
When I use Chrome the audio works.
Is this an AVG issue?

Option already active!!
Any other suggestions?