Hello. I recently started using AVG TuneUp on Windows 10, and I'm satisfied with the product except for one thing. Some of the automatic maintenance settings keep resetting, namely the cleaning of unnecessary system files, browser caches and tracking cookies. I can disable the auto registry and shortcut cleaning and those stay off, but the options mentioned before turn back on their own. It is pretty annoying, because of this after every auto maintenance I have to log in to my Netflix app again for example. For now I had to turn off the auto maintence until you guys can fix this bug. Thanks in advance!
PS: I uploaded a pic of which settings keep turning back:
Hello Bálint K.
Do you mean you would like to turn off cleaning of unnecessary system files, browser caches and tracking cookies in Automatic maintenance scan settings but they turn on automatically after every maintenance scan?
Also, I just tried uninstalling and reinstalling the application, the bug persists.
Bálint K, appreciate your efforts so far but we regret to hear that the issue persists.
I have sent an email containing instructions to send some diagnostic logs from your PC.
Once received, our senior team will analyze the logs and provide you with a resolute solution to fix this issue.
Thanks for the assistance, I sent the requested logs.
I ran AVG SysInfo again and made sure auto send to AVG was ticked. File ID is LNCMR, let me know if it went through this time.
We appreciate your efforts, Balint.
We have received the sysinfo from your end.
We will escalate the case to the concerned team and they will get back to you through email.
Your patience is appreciated.