Auto-Renewal disaster

Hi Eric,

This isn't the experience we want you to have. We'd like to clarify the product details & help you with your request.
As it isn't recommended to share the product details over this post, we've sent you an email regarding it.
Please revert to us via email to proceed further. Regarding automatic renewal, you'll be able to manage the subscriptions through your AVG My Account.
However, we're glad to help you through this channel.

Hi Eric,

This isn't the experience we want you to have. We'd like to clarify the product details & help you with your request.
As it isn't recommended to share the product details over this post, we've sent you an email regarding it.
Please revert to us via email to proceed further. Regarding automatic renewal, you'll be able to manage the subscriptions through your AVG My Account.
However, we're glad to help you through this channel.

I purchased AVG premium and many additional products last year. I was not fond of them se deleted and purchased other software. I DID NOT REALIZE AUTO RENEW WAS ON. It's a 200 dollar hit. I made the mistake so willing to accept this time. However, I can not find where you turn auto-renewal off. It feels like theft.