Auto renewal - I don't want this and I want to cancel my account. I keep getting emails

AVG Subscription
4

Hello Donna,

We will check this for you. We couldn't locate any active subscriptions under this account: @triad.rr.com. Do you have any other alternate account registered with AVG?  Provide us the screenshot http://support.avg.com/SupportArticleView?urlname=How-to-create-a-screenshot of the renewal email you received to check and assist you further.

1

I want to opt out of automatic renewal that I keep getting emails about.

2

Donna, For your info, just in case that you are unaware, you can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions. 
AVG Guru

3

Hello Donna,

We will check this for you. We couldn't locate any active subscriptions under this account: @triad.rr.com. Do you have any other alternate account registered with AVG?  Provide us the screenshot http://support.avg.com/SupportArticleView?urlname=How-to-create-a-screenshot of the renewal email you received to check and assist you further.