Greetings,
We're glad to look into this & help you. This isn't the usual behavior of AVG.
Would you be so kind to share us the screenshot of the message that you receive for better clarity?
I created a scheduled scan. I configured it to log results and shutdown pc upon completion. This worked twice. now I get a message about the UI having a really bad day.
Me too! Glad you did all the legwork for this problem.
Thank you for your understanding, Dick. Once this is fixed, the fix will be downloaded to your program through the patches (virus definintions) automatically. Have a great day!
Thank you for your efforts.
Please accept our sincere apologize for the inconvenience that you have experienced with the user interface of AVG Internet Security after performing a scan.
We had a check with our developers team and they have informed that they are aware of the issue.
They are working on it diligently to resolve this at the earliest. Your patience is much appreciated.
Me too! Glad you did all the legwork for this problem.
Thank you for sharing us the screenshot.
We may need to perform a clean installation. However, before proceeding with that, we need few logs from your computer to further investigate on it.
Hence, an email including the steps to collect & upload logs has been sent to you. Please follow those steps & upload the logs.
Once we receive it, the concerned team will analyze it & we'll help you with the steps to perform a clean installation.
Thank you for your understanding in advance!