Hello
I have noticed on a relatives account they have been charged for :-
AVG Internet Security
£64.99
For 1 PC. Subscription billed yearly until canceled
Subscription Started: Aug 13, 2019 | Expires: Nov 10, 2025
The person in question is 93 yrs old and hasn't used a computer for some years so I need to cancel this recurring payment however all the numbers I am given by support do not seem to work ! Can someone help and put me in connect with a person who can actually assist please .....
Regards
DW
Hello David,
Thank you for contacting AVG Community Support.
We are sorry to know that you want to cancel AVG subscription for other accounts. We'll certainly check and help you out.
You can reach our live chat support or voice support team via our support page.
Could you please contact our AVG billing & sales team using this link: https://support.avg.com/avg/en/ww/home/current/contact and they will check and help you with this.
After clicking the above link, select Account and Billing -> Purchase and Renewal help ->Get Support -> Voice call or Chat.
If you are unable to reach our support, please let us know.
Thank you and keep us updated.
Hello David,
Thank you for contacting AVG Community Support.
We are sorry to know that you want to cancel AVG subscription for other accounts. We'll certainly check and help you out.
You can reach our live chat support or voice support team via our support page.
Could you please contact our AVG billing & sales team using this link: https://support.avg.com/avg/en/ww/home/current/contact and they will check and help you with this.
After clicking the above link, select Account and Billing -> Purchase and Renewal help ->Get Support -> Voice call or Chat.
If you are unable to reach our support, please let us know.
Thank you and keep us updated.