Automated payment through credit card for internet security subscription

Hi Gabriel,

We're glad to help you with your refund request.

Upon checking your account, we see that trial version of AVG Internet Security has been renewed to an annual subscription as it was enrolled to automatic renewal.
We do send pre-billing notification email prior 15 days of product's expiry, which also had the info on how to cancel the subscription.

Please let us know if you're looking to cancel that subscription.

Hi Gabriel,

We're glad to help you with your refund request.

Upon checking your account, we see that trial version of AVG Internet Security has been renewed to an annual subscription as it was enrolled to automatic renewal.
We do send pre-billing notification email prior 15 days of product's expiry, which also had the info on how to cancel the subscription.

Please let us know if you're looking to cancel that subscription.

Hi, urgently requesting a refund from automatic billing, billed 5 March by DRIAVG Technologies” 
Pls assist