Automatic billing

Hello Warren,
We regret for the inconvenience. Could you please let us know the Order ID to check your details and assist further?
Thank you.

On 12 April I was automatically debited € 35.99 for the renewal of my subscription to TuneUp.
The computer where the program was initially installed no longer exists.The invoice no. is 703-1678722 but I have no order ID.
 I have now installed the program on my new  computer but the program asks me to purchase again. How can I communicate to the program that I have paid? 
Warren McManus

My PayPal account has been debited for € 35.99 but I am not a subscriber to your software and am not currently using any of your programs. What can I do to recover this money?
Warren McManus

On 12 April I was automatically debited € 35.99 for the renewal of my subscription to TuneUp.
The computer where the program was initially installed no longer exists.The invoice no. is 703-1678722 but I have no order ID.
 I have now installed the program on my new  computer but the program asks me to purchase again. How can I communicate to the program that I have paid? 
Warren McManus

Hello Warren,
We regret for the inconvenience. Could you please let us know the Order ID to check your details and assist further?
Thank you.