Version 2016 (16.22.1.58906). Repair doesn't help. I will get the green status (everything ok) after a system restart for example but after a while, the Automatic Maintenance warning will appear again.
Hello Alex,
Sorry for the inconvenience caused. Could you please let us know which version of AVG PC Tuneup are you using? If it is a 2016 version, please try repairing the program once. Please follow the steps below to run repair:
Go to Start -> Control Panel.
Note: Click Settings first if Control Panel is not available in the Start menu.
Open (Programs) -> Programs and Features, or Add or Remove Programs.
Select AVG PC Tuneup in the list of programs.
Click the Change or Change/Remove button.
Select Repair.
Follow the instructions on your screen to complete the installation.
Restart your computer.
Please, feel free to let us know if you require any further assistance. Thank you.
Hello Alexandros,
We understand how something like this can really try your patience. We apologize for the delay in responding to you. Thank you for your patience.
Please follow these steps to send us diagnostic information from your computer. This information will allow us to analyze the situation and provide you with a solution:
- Click here www.avg.com/filedir/util/AVG_SysInfo.exe to download the AVG SysInfo tool.
- Run the downloaded tool.
- Click Continue to agree with AVG’s license agreement and privacy policy. AVG SysInfo will now gather the data.
- Once the diagnostic output is ready, you may add comments, or click Attach file or Screenshot to provide us with extra information.
- Fill in your email address, and then click Send output.
- Reply to this email and let us know that the data has been successfully sent. Please do not modify the email subject.
We will analyze the received files and provide you with further information.
Also please include your full description in the sysinfo details, so that we can assist you better in fixing it.
Please feel free to contact us for any further assistance. Have a great day, Aravind AVG Customer Care
Hello Alexandros,
We understand how something like this can really try your patience. We apologize for the delay in responding to you. Thank you for your patience.
Please follow these steps to send us diagnostic information from your computer. This information will allow us to analyze the situation and provide you with a solution:
- Click here www.avg.com/filedir/util/AVG_SysInfo.exe to download the AVG SysInfo tool.
- Run the downloaded tool.
- Click Continue to agree with AVG’s license agreement and privacy policy. AVG SysInfo will now gather the data.
- Once the diagnostic output is ready, you may add comments, or click Attach file or Screenshot to provide us with extra information.
- Fill in your email address, and then click Send output.
- Reply to this email and let us know that the data has been successfully sent. Please do not modify the email subject.
Hello Alex,
We have escalated your case to our senior level team and we are awaiting for a suggestion from them.
Once we get a reply will post it here.
Your patience is much appreciated.
Version 2016 (16.22.1.58906). Repair doesn't help. I will get the green status (everything ok) after a system restart for example but after a while, the Automatic Maintenance warning will appear again.
You can see it in my uploaded images (first post), although I now only see "User-added image" in that post - the images have mysteriously disappeared. There's a yellow exclamation mark in the AVG tray icon and the message is "Automatic Maintenance is currently not set up as recommended". There is no indication on what exactly is wrong with my auto-maintenance settings and even if there was something wrong, I should be able to acknowledge this, ignore the warning and get the "Greek-OK" status. Everything is Green-OK in the main AVG interface (also on my screenshots…)