Automatic Maintenance stops when I try to run it now - last couple of days

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23

Same Issue here!  Any time I start "1 click maintenance ",  or "clean up"  the entire program crashes.  the prompt: "Integrator.exe fails"- and closes the program.

I did finally execute a 1 click maintenance - but only when I unchecked Internet browser cleaning. I removed google- thinking it might be the problem - but it wasn't the problem.

I used the AVG "removal tool" -  and reinstalled the program…that didn't correct it either.

Suggestions/ help?

Thanks

21

Wendell, Have a look @ this new form link (http://support.avg.com/support_contact_form) to get chat/phone support. Otherwise, When available, A member of the official AVG Community Support in Brno, Czech Rep… (Working Hours [Mon-Fri] 9:00am - 5:00pm CET) will see your topic & respond but obviously bear in mind that it's now the weekend.
AVG Guru

25

I am having the same problem, tried the Bold Chat but no one answers that, tried calling the Tech Support and still on hold after 45 minutes! This is a total joke company!!!

31

I was having issues with the "One Click Maintenance" as it would analyise but suddenly quit before you could click repair. Rather than uninstall Chrome I went to settings and unchecked the clean browser box.

I works perfectly now…thanks to Wendy…

19

1-click fail when get to defragment registry

30

Mine used to shut down at the browser scan, now it shuts down at defragment the registry.

3

I received email below from AVG Support on 2/13/15 - everything, including Browser Cleanup now working as it should…

Hi Kathy, 
this issue was solved with updates.
please folow these instruction: 
https://support.avg.com/SupportArticleView?urlName=Crash-of-AVG-PC-TuneUp-1-click-maintenance-or-browser-cleanup
Have a nice day,
Zbynek Reznicek
To see the entire conversation, click: AVG Community;

27

I uninstalled Chrome and reinstalled it again. But same issue was there, oneclick.exe did not work. And that's why Automatic Maintenance also crashed. What is the solution gonna be? I paid for this program to work well, but not this way.

32

By the way Tune-Up utilties 1-click worked fine, it's only as soon as I upgraded to Zen that I had problems…

33

the issue of maintenance timing out with no error code can be worked around by unchecking browser scan, it will then complete the scan… hopefully AVG will resolve this problem soon

29

But now your browser is not being cleaned …

28

Thanks folks, for the the info. I decided to just uninstall Chrome and that fixed it. I am fine without it.
Gratefully,
Wendell

26

exactly the same happened to me using crome I hope someone is able to help us

24

My clean up browser does not work after disconnecting google chrome.  I use firefox

22

If your browser is Chrome, AVG is already aware of the issue:
https://support.avg.com/answers?id=906b0000000D5DSAA0
AVG Swami

20

Hi Wendell,
I am happy to see that your issue is resolved.
Btw you could just untick Chrome in maintenance settings.
Thanks for posting back.

1

I am running AVG TuneUp 2015. Once the Maintenance gets to cleaning the browser, it fails.

5

By the way Tune-Up utilties 1-click worked fine, it's only as soon as I upgraded to Zen that I had problems…

7

hi when i used 1-click which start with clean registry follow by defragment registry but then freeze and close 1-click any help please.

8

the issue of maintenance timing out with no error code can be worked around by unchecking browser scan, it will then complete the scan… hopefully AVG will resolve this problem soon