Hello James,
I understand that you want to cancel the Automatic renewal and would like to downgrade the license to 1 computer.
I see that the automatic renewal for your AVG Internet Security has been canceled. If the cancellation attempt takes place 15 days or less prior to the renewal date, it might at times happen that the renewal amount will still be charged and the license will be renewed.
If this happens, please accept our apology and let us know to submit a refund request on behalf of you.
To purchase an AVG license for 1 device, please contact our Chat team using this link https://support.avg.com/support_tech_chat for further assistance.
I used the link sent to my email in the notification of automatic withdraw to access your site and to make some changes but I can't even find my subscription.
I do not want the payment automatically withdrawn from my account. I want to be notified as I was. Then I will make the payment.
Also I want to go back too a one computer subscription. Would someone please point me in the page showing my subscription so I can make these changes. Thanks.
Hello James,
I understand that you want to cancel the Automatic renewal and would like to downgrade the license to 1 computer.
I see that the automatic renewal for your AVG Internet Security has been canceled. If the cancellation attempt takes place 15 days or less prior to the renewal date, it might at times happen that the renewal amount will still be charged and the license will be renewed.
If this happens, please accept our apology and let us know to submit a refund request on behalf of you.
To purchase an AVG license for 1 device, please contact our Chat team using this link https://support.avg.com/support_tech_chat for further assistance.