Hello Raymond,
You have been charged twice for renewal of AVG PC TuneUp 1 computer (2 years). You already have AVG TuneUp - Unlimited until 2019.4.17 so it's not recommended to have same product twice/ thrice. Shall we cancel the auto renewal status of AVG Tuneup Unlimited to avoid further charge, you can continue using one of recent purchase and get refund for other.
On Jan 22nd and Jan 23 I was automatically billed twice for £69.99 . by DRI AVG TECGNOLOGIES on my credit card
What is this ?
Hello Raymond,
You have been charged twice for renewal of AVG PC TuneUp 1 computer (2 years). You already have AVG TuneUp - Unlimited until 2019.4.17 so it's not recommended to have same product twice/ thrice. Shall we cancel the auto renewal status of AVG Tuneup Unlimited to avoid further charge, you can continue using one of recent purchase and get refund for other.
Hi, Thanks for your prompt reply. Please progress as you suggest
Ray young .
Thank you for confirming, Raymond.
We initiated a refund for one of your recent purchases of AVG PC TuneUp (1 computer) and sent an e-mail confirming the same.
Auto-renewal was cancellled for your AVG TuneUp Unlimited devices subscription and no charges will be taken in future.
Feel free to contact us if you need any help.