Automatic payments

Hi Canan,

We acknowledge your refund request.

As it is a public post, we request not to share your personal information.

On checking, you have been charged for the renewal of AVG TuneUp subscription for TRY 58.99. Since the auto-renewal was enabled, you have been charged automatically.

Let us know if we can go ahead and process refund.


Hi I canceled my subscription, but my credit card membership fee was taken. I want a refund I [email address removed]

Hi Canan,

We acknowledge your refund request.

As it is a public post, we request not to share your personal information.

On checking, you have been charged for the renewal of AVG TuneUp subscription for TRY 58.99. Since the auto-renewal was enabled, you have been charged automatically.

Let us know if we can go ahead and process refund.

Thank you for confirming.

As informed, I have processed full refund for the subscription and cancelled the auto-renewal, so you will not be charged in the future.

I have also sent an email confirmation for your reference.