Automatic renewal of subscription

Thanks for the quick reaction.
I did check again the mails. Nothing from AVG
except for some spam

For me, it is not acceptable to bill without a notice.
So I would like to cancel this subscription & get refundedavg spam

Hi Bert,

We acknowledge your refund request.
Upon checking your account, we see that AVG Internet Security has been renewed as it was enrolled to automatic renewal.
We do send pre-billing notification prior 30 days of subscription's expiry (which has been sent to you on 4/14/19). It might have gone into your spam/junk folder.
If you'd like to cancel this subscription & get refunded, we do understand.

AVG did automatically bill for a new subscription.of 1 year.
No e-mail have been send prior to this renewal.
I want to decide myself, if a subscription has to be renewed
So please stop the subscription and refund the money.
 
Thank you for confirming, bert. 

We sent you an email notification regarding this renewal on April 14, 2019. We understand that people may overlook these things, and emails might end up in spam folders. So we sincerely apologize if you didn’t know that you’d subscribed and that we’d be charging you again to extend your subscription. 

We initiated a refund in the amount 96.79 USD and sent you an e-mail confirming the same. 

If you need any further help, please never hesitate to let us know.

Thanks for the quick reaction.
I did check again the mails. Nothing from AVG
except for some spam

For me, it is not acceptable to bill without a notice.
So I would like to cancel this subscription & get refundedavg spam

Hi Bert,

We acknowledge your refund request.
Upon checking your account, we see that AVG Internet Security has been renewed as it was enrolled to automatic renewal.
We do send pre-billing notification prior 30 days of subscription's expiry (which has been sent to you on 4/14/19). It might have gone into your spam/junk folder.
If you'd like to cancel this subscription & get refunded, we do understand.