Automatic renewal subscription

AVG Subscription
7

Hello Peter.
We'd be glad to clarify this.
The recent charge was for the automatic renewal of an AVG subscription registered under a different email address than the one you used to contact us here.
I have sent more details in an email, please check your inbox and spam box as well.

8

Hi Dinesh,

Not requierd but remove it anyway if you want my Zonnet account, to avoid problems in the future.

Peter

1

I have asked you not to automatically renew. Now you have done this despite my request not to. I now demand that you immediately return my money to my account. Unbelievable after my request to do this, you are either smart or very stupid. You must return this: # 81662209000 August 25, 2020
Unknown product
69.99 EUR

i am very angry and disappointed and thought we made an appointment.

3

Hi Dinesh,

Not requierd but remove it anyway if you want my Zonnet account, to avoid problems in the future.

Peter

4

Alright, Peter. Thank you for reaching us. Have a great day. Stay safe!

5

Hi Peter,

It isn't required to delete your Zonnet account, as you can be rest assured that there are no more subscriptions registered under it other than the refunded one.
For further queries, feel free to write back to us.

2

Okay I've seen it it's not your fault. I understand that you are going to refund the amount.
Thank you. Sorry for my incorrect response.
regards
Peter de Haas

6

Hello Peter.
We'd be glad to clarify this.
The recent charge was for the automatic renewal of an AVG subscription registered under a different email address than the one you used to contact us here.
I have sent more details in an email, please check your inbox and spam box as well.