Automatic renewal without my consent

Hello Sarah,
Thank you for contacting AVG community.
I apologize for the inconvenience caused. We will certainly check and help you with this issue. As it isn't advised to discuss personal/account related info here, we've sent you an email with further details. Please check your inbox/spam folders to find the email and use it to get back to us.

Awaiting for your reply.

Hi,

I was being automatically renewed without my consent. Please note that I do not want to renew the AVG service and I need my renewal money back. 


thanks 

Sarah Poon

Hello Sarah,
Thank you for contacting AVG community.
I apologize for the inconvenience caused. We will certainly check and help you with this issue. As it isn't advised to discuss personal/account related info here, we've sent you an email with further details. Please check your inbox/spam folders to find the email and use it to get back to us.

Awaiting for your reply.

Hi, 
 Please note that I did not receive any email from AVG customer support.

thanks

Sarah Poon

Thank you for writing us back Sarah,
I suggest you to refresh you inbox/spam and check. We already have sent you an email with further details. Please check your inbox/spam folders to find the email and use it to get back to us.

We’re looking forward to your reply.