Automatic renewal

I do not wish to have automatic renewal. This is a way of cheating. I paid $19 for my subscription and now it looks as you have updated it to $115.99. This is without my permission. I have been trying to email you and all my emails are undelivered. I'm going to contact consumer protection and the ombudsman tomorrow to see what I can do to get rid of you permanently. I have tried to unsubscribe and it doesn't work. You are forcing to accept your terms and I won't have it. I do not wish to renew my subscription ever again with your company.

Hello Rosalba,

We are sorry for the inconvenience caused. We will surely help you with the request. We have checked our record, you have already cancelled auto-renewal of AVG Internet Security subscription. You will not be charged for the future subscription. If you still need any further help, please do let us know. Thank you.

Hello Rosalba,

We are sorry for the inconvenience caused. We will surely help you with the request. We have checked our record, you have already cancelled auto-renewal of AVG Internet Security subscription. You will not be charged for the future subscription. If you still need any further help, please do let us know. Thank you.