This is not a question. Pay attention to this product. They have the AUTOMATIC RENEWAL without asking you and they advise you when it is too late. You have to telephone in France if you want a reimbursement. I also tried to cancel the subscription and I can't. BE CAREFUL ! I disinstalled the product after 2 months.
Hello Marie,
We always want to keep our customers happy. Let me clarify it for you.
Your AVG TuneUp - Unlimited subscription has been renewed automatically on 2018.6.25. This order was placed because you agreed to automatic extensions of your Subscription Period when you originally purchased (2017.7.10) your AVG product. We can assure you that we have not processed any unauthorized payments from your card or account.
We sent an email notification 30 days prior to the order being placed to let you know in advance that this payment was due. This also contained information on how to cancel your Subscription.
May I know if you want to receive a refund for your AVG TuneUp - Unlimited automatic renewal?
Regards,
Alok.