Hello Kim,
I understand your concern.
Please be informed that AVG TuneUp - Unlimited (1 year subscription) and AVG PC TuneUp (1 computer) that you have subscribed has same "AVG PC TuneUp" program in it.
The difference is unlimited subscription can be installed on unlimited devices like Windows PC's, Windows Tablets, Android smartphones and tablets. It doesn't have a license number. It's activation is only by entering AVG my account credentials.
Please let us know whether you would like to use license for single computer or the unlimited devices subscription?
Hi I have just been automatically charged for AVG TuneUp (1 year subscription) on 15.12.17 & also Renewal AVG PC TuneUp 1 computer (2 years) on 16.12.17. I only have one computer, are these costs for the same thing except the time obviously? Thank you in advance Kim
You are most welcome and thank you for the confirmation.
I have forwarded the request to concern team for processing refund of your AVG TuneUp - Unlimited (1 year subscription).
Keep checking your email to know about refund status and the reference is 05782148.
Your patience is much appreciated.
Thank you.
Hi Thank you for your reply. I only want to use it on one computer. Regards Kim
Hello Kim,
I understand your concern.
Please be informed that AVG TuneUp - Unlimited (1 year subscription) and AVG PC TuneUp (1 computer) that you have subscribed has same "AVG PC TuneUp" program in it.
The difference is unlimited subscription can be installed on unlimited devices like Windows PC's, Windows Tablets, Android smartphones and tablets. It doesn't have a license number. It's activation is only by entering AVG my account credentials.
Please let us know whether you would like to use license for single computer or the unlimited devices subscription?