Automatic Renewals

AVG Subscription
4

Hello Eliane, 

We will help you to sort out the issue.
It isn't recommended to share account/order, personal info over this public post.
We have sent you an email to your registered email address. Please check for the email and revert back to us.

1

I have unsubscribed the automatic renewal, as I don't like when my credit card is automatically debited, even if you advise me before you do it. I'd much rather you send me an invoice for me to pay.

Now that my automatic subscription is cancelled, do you still send emails to your customers to remind them that their subscription is about to expire for manual renewal?

Also, I had contacted you before about having the internet security for one device only - which you have fixed, but the Tuneup has just come out for 10 devices. I only use on my laptop, so I feel that I'm paying for something I'm not using. Yeah.. I know, you emailed me before you debited, but I don't check that email often, so I missed it.

Please advise,

Thanks, Eliane
 

2

Hello Eliane, 

We will help you to sort out the issue.
It isn't recommended to share account/order, personal info over this public post.
We have sent you an email to your registered email address. Please check for the email and revert back to us.

3

Hi Veeramani,
Thanks for your email you sent me, but you didn't answer my questions.
All you did was confirm cancellation of subscription. 

Please re-read my message above and address my concerns/questions.

Thanks!