Automatic subscription & billing

Hello Melissa,

We apologize for the inconvenience. We'll check and clarify this for you.
As it isn't advisable to post sensitive details here, we've sent you an email with further details. Please check your inbox/spam for the email and use it to revert to us.

Hi, 
I’ve had my computer for 6 years and never subscribed to anything other than the free antivirus but this month was billed £75.00 which wasn’t authorised and I have no idea how to stop it happening again or getting a possible refund. Please help?!

Hello Melissa,

We apologize for the inconvenience. We'll check and clarify this for you.
As it isn't advisable to post sensitive details here, we've sent you an email with further details. Please check your inbox/spam for the email and use it to revert to us.