I have received an automated e-mail advising that my subscription renewal to AVG TuneUP -Unlimited, due on 19 April 2017, will be automatically renewed and that my credit card will be debited USD 49:90 fifteen days in advance of that.
I have attempted to cancel my subscription by logging into my AVG account and going to subscriptions only to be advised that the system is undergoing a major update and therefore my AVG TuneUp-Unlimited may not appear meaning, therefore, that I am unable to cancel my subscription through My Account accordingly.
I am currently in the Middle East and other attempts to contact AVG have been non productive. Can anyone advise how else may I cancel my subscription renewal to this software?
My original Invoice Number was 3202613765 against Order number: 71339166 and AVG Order Reference Number: 701-2820190 for USD 39:99 on 19/04/2016 for reference.
Many thanks.
Mike, Have a look @ this AVG article (http://avgclick.me/cancelautorenewal).
AVG Guru
Hello Mike,
Thank you for contacting us with your concerns. Please follow the steps in the article provided by Alan in this reply to cancel auto renewal of your AVG subscription.
Mike, Have a look @ this AVG article (http://avgclick.me/cancelautorenewal).
AVG Guru