Automatic updates and automatic maintenance failing

AVG Protection
3

I appreciate your efforts, Iain. May I know the version of AVG? It would be helpful if you could provide the screenshot [http://support.avg.com/SupportArticleView?urlname=How-to-create-a-screenshot] of the out of date message also the version.

6

Hello Iain,

I understand this must be upsetting and I apologize for the inconvenience. Are you facing the maintenance failing in AVG PC TuneUp or AVG Internet Security? Please repair AVG Internet security/ AVG PC TuneUp http://support.avg.com/SupportArticleView?urlname=How-to-repair-AVG from the control panel and then check the status. If you face any difficulties, please let me know which program you are facing the issue with the update and maintenance failing to assist further.

1

I have to do this manually, even though I have reset the timing. Help, please

Laptop using Windows 10, Microsoft Edge

5

Hello Iain,

I understand this must be upsetting and I apologize for the inconvenience. Are you facing the maintenance failing in AVG PC TuneUp or AVG Internet Security? Please repair AVG Internet security/ AVG PC TuneUp http://support.avg.com/SupportArticleView?urlname=How-to-repair-AVG from the control panel and then check the status. If you face any difficulties, please let me know which program you are facing the issue with the update and maintenance failing to assist further.

4

Iain, For your info, just in case that you are unaware, you can post the screenshot (http://avgclick.me/getscreenshot) here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions. 
AVG Guru

2

Pc Tune Up repaired and seems to be working fine.

Internet Security was repaired and laptop restarted. On opening Avg Security, all aspects show protected but there is a large red warning AVG IS OUT OF DATE.

updating does not seem to work manually now.