Hello Vaisali,
When you purchase an AVG subscription (formally known as “Continuing Protection Service”), it will continue until it is canceled. You will receive a notification email about the upcoming automatic extension 45 days prior to the start of the next subscription period. This notification email was sent to your registered email address on 18th Aug 2017.
Please visit https://support.avg.com/RefundForm to fill in the refund form and submit it. Upon successful submission, our refund team will process your request and get back to you via email with in 3 business days.
Dear Concerned
I HAVE NOT AUTHORISED AVG TO BE AUTOMATICALLY BILLED. BUT AN AMOUNT OF
| 18/09/2017 | VSI/AVG*AVG SUB/20170917063036/0 | Dr. | 2,643.00 |
THAT IS DONE WITHOUT EARLIER INTIMATION. THE AMOUNT DEBITED IS MENTIONED ABOVE WITH THE DATE. THIS WAS NOTICED WHEN I TOOK OUT THE DETAILED STATEMENT OF MY DEBIT CARD WHICH SHOWS AS "VSI/AVG*AVG SUB/20170917063036/0"
I DON'T APPRECIATE THIS KIND OF TRANSACTIONS TAKING PLACE WITH OUT PRIOR INTIMATION. PLEASE DO NOT AUTOMATICALLY BILL FOR FURTHER SUBSCRIPTION.
THE SUBSCRIPTION IS NOT IN USE PAST 6 MONTHS AND I WOULD NOT LIKE TO RENEW IT ASWELL. HENCE I REQUEST YOU KINDLY REFUND THE AMOUNT.
REGARDS.
SAI VAISALI
BANGALORE, KARNATAKA. INDIA
Hello Vaisali,
When you purchase an AVG subscription (formally known as “Continuing Protection Service”), it will continue until it is canceled. You will receive a notification email about the upcoming automatic extension 45 days prior to the start of the next subscription period. This notification email was sent to your registered email address on 18th Aug 2017.
Please visit https://support.avg.com/RefundForm to fill in the refund form and submit it. Upon successful submission, our refund team will process your request and get back to you via email with in 3 business days.