AV Service is not responding / UI Failed to load

AVG Protection
3

Hello Thomas,

Let's work together to fix the issue. Refer the below article to run AVG Clear and Remover tool to uninstall AVG with old traces:
http://support.avg.com/SupportArticleView?urlname=How-to-troubleshoot-issues-after-upgrade-to-the-latest-AVG-antivirus-product .

Reinstall AVG Ultimate as suggested here: https://support.avg.com/SupportArticleView?urlname=Download-and-install-AVG-Ultimate and activate it using your email address & password.

1

Hello 

When I try to open my AVG center on my desktop, the following message appear : 

UI Failed to load
This is really embarassing
AV service is not responding

Anyway, my account would expire in about 15 days so I bought a new licence for 2 years and when I installed it, the same message appeared before I could install it, , there is nothing i can do and it seems I am not protected anymore

Any help please ?


Thanks a lot,

Thomas

2

Hello Thomas,

Let's work together to fix the issue. Refer the below article to run AVG Clear and Remover tool to uninstall AVG with old traces:
http://support.avg.com/SupportArticleView?urlname=How-to-troubleshoot-issues-after-upgrade-to-the-latest-AVG-antivirus-product .

Reinstall AVG Ultimate as suggested here: https://support.avg.com/SupportArticleView?urlname=Download-and-install-AVG-Ultimate and activate it using your email address & password.