I have been using AVG for Millions of years previously.
After the recent AVG update AVG informed me that Network 4 which I have never heard of was a risk and gave me the option to block it so I did.
Afterwards Steam wouldn’t load.
So, I managed to find the allow options and added Network 4 to that, but it made no difference Steam would Still not Load.
After multiple PC restarts still with no improvement and searching the net where someone mentioned an AGV Passive Mode, I did a search in the app and found it and turned Passive Mode ON.
This has allowed Steam to operate as normal.
I am not keen on using my PC unprotected and hopefully someone knows what I should do.
Any help would be greatly appreciated.
Hello Steve.
Thank you for contacting AVG Community Support.
We apologize for the inconvenience caused to you.
We certainly check and help you.
Please enable the AVG again and access steam. If you get any blocked messages please take a screenshot and share it with us so that we can check and help you further.
Here is the link which has the steps to take a screenshot :
| AVG (https://support.avg.com/SupportArticleView?l=en&urlName=AVG-Create-screenshot&q=How+to+create+a+screenshot&supportType=home)
Thank you and keep us posted.
Hello Steve.
Thank you for contacting AVG Community Support.
We apologize for the inconvenience caused to you.
We certainly check and help you.
Please enable the AVG again and access steam. If you get any blocked messages please take a screenshot and share it with us so that we can check and help you further.
Here is the link which has the steps to take a screenshot :
| AVG (https://support.avg.com/SupportArticleView?l=en&urlName=AVG-Create-screenshot&q=How+to+create+a+screenshot&supportType=home)
Thank you and keep us posted.
Thank you for writing back to us, Steve.
In this case, we request you to temporarily disable the individual shields/components of your AVG Internet Security one by one & check which AVG component/shield is causing this issue.
Refer to this article for detailed instructions to temporarily disable the individual shields/components of your AVG Internet Security.
Keep us updated.
Thank you for writing back to us, Steve.
We appreciate your time & efforts in trying to resolve this issue.
To further investigate this issue & help you resolve it, we've sent you an email with detailed instructions to contact our additional support.
Please check your inbox/spam folders to find the email and use it to contact them at your convenient time.