AVF free blocking internet connection

AVG Protection
3

Hi Simone,

I will help you with web shield component issue.

Please follow the below steps to disable HTTPS settings and check the status.

1.) Open AVG Antivirus FREE interface.
2.) Click on 'Web and Email' component.
3.) On the right side, click on settings wheel.
4.) Uncheck 'Enable HTTPS scanning'.

1

Hi Simone,

I will help you with web shield component issue.

Please follow the below steps to disable HTTPS settings and check the status.

1.) Open AVG Antivirus FREE interface.
2.) Click on 'Web and Email' component.
3.) On the right side, click on settings wheel.
4.) Uncheck 'Enable HTTPS scanning'.

2

Hi Sarath, thanks.

This solution works but the problem is for the visitors of my site, that if they have free AVG, they will never be able to see it. Is an SSL certificate problem not recognized by AVG? Can I solve by changing the certificate? Actually is provided by Let's Encrypt. Is it possible to instruct the AVG engine on these false positives?