AVG 1 Click Maintenance

Hello John.
I understand how something like this can really try your patience. I have sent an article to your email id, please use the link to get connected to our remote technician who will connect you via remote and help you in fixing it for you. Please feel free to contact us back for any further assistance. Thank you.

When I run maintenance it gets to defragment disk and it just get stuck there and will not progress no matter how long I leave it to run. I am using windows 8.1.

Anyone got any ideas what the problem could be please?

Hello John.
I understand how something like this can really try your patience. I have sent an article to your email id, please use the link to get connected to our remote technician who will connect you via remote and help you in fixing it for you. Please feel free to contact us back for any further assistance. Thank you.