Hello Philippe,
I am sorry to hear this. The order that you mentioned DR4804971682 didn't match our records.
I am able to locate one of purchase using the email address and see that you have initiated the order for AVG PC TuneUp - 1 Users, 12 Months license through wire transfer method.
Please be informed that the wire transfer method will take around 5 to 7 business days for us to receive the amount.
Once the amount is received you will get the invoice email with the product and license details. Your patience is much appreciated.
Also, this AVG PC TuneUp that you ordered is not the protection program. It will only speed up your computer.
i paid for 1 year (23.99€) to digital river world payements ab
BE62 5490 0371 0161
BIC CHASBEBX
DR4804971682
and still i have no full protection???
Hello Philippe,
I am sorry to hear this. The order that you mentioned DR4804971682 didn't match our records.
I am able to locate one of purchase using the email address and see that you have initiated the order for AVG PC TuneUp - 1 Users, 12 Months license through wire transfer method.
Please be informed that the wire transfer method will take around 5 to 7 business days for us to receive the amount.
Once the amount is received you will get the invoice email with the product and license details. Your patience is much appreciated.
Also, this AVG PC TuneUp that you ordered is not the protection program. It will only speed up your computer.