Hello Mick,
Sorry to hear that. Please be informed that we are performing a major migration from older version to 2017 version.
We are performing this has mandatory update and planning to maintain the 2017 as a standard version.
The updates for 2016 and older version will no longer be available.
Please run AVG remover tool as mentioned in this article ( http://avgread.me/1DEtNP0 ) to remove older AVG traces from your PC.
To reinstall AVG Internet Security, please follow below steps:
To download the installation file, please use this link http://files-download.avg.com/inst/mp/Antivirus_Free_1817.exe (this will install AVG Free Antivirus).
To activate AVG Internet Security, please open AVG->Antivirus->Menu->About->Select 'Subscriptions' tab in left top corner->Click on “Enter license” ->Fill the license number and click “ ENTER LICENSE”->Update will start automatically. Then AVG Internet Security will get activated in your PC.
Thank you.
Hello Mick,
Sorry to hear that. Please be informed that we are performing a major migration from older version to 2017 version.
We are performing this has mandatory update and planning to maintain the 2017 as a standard version.
The updates for 2016 and older version will no longer be available.
Please run AVG remover tool as mentioned in this article ( http://avgread.me/1DEtNP0 ) to remove older AVG traces from your PC.
To reinstall AVG Internet Security, please follow below steps:
To download the installation file, please use this link http://files-download.avg.com/inst/mp/Antivirus_Free_1817.exe (this will install AVG Free Antivirus).
To activate AVG Internet Security, please open AVG->Antivirus->Menu->About->Select 'Subscriptions' tab in left top corner->Click on “Enter license” ->Fill the license number and click “ ENTER LICENSE”->Update will start automatically. Then AVG Internet Security will get activated in your PC.
Thank you.
When I started Windows this morning AVG come up with a message that it could not recognise licence number and said to re-enter it. If this failed reinstall AVG. It accepted the licence number I entered as valid but did not activate. I tried to uninstall AVG but it came back with a message that the AVG firewall could not be stopped and uninstall failed. The AVG screen shows no active components.
Did a full shutdown which did not help. Ran Windows Defender scan which came back clean.
Is there any way to force a uninstall so I can reload from scratch?
That worked perfectly. Thank you.