The AVG website is undergoing planned maintenance.
Our site is currently experiencing technical difficulties.
We are currently making improvements to our site. We sincerely apologize for the inconvenience and promise to be back up shortly. Rest assured that this website maintenance will not affect your AVG protection.
For those of you who've come to the site to download our software, you can still do so at cnet.com.
Thank you for your patience,
The AVG Team
THIS is what I get when I enter my new key for reactivation. Is there something wrong with my client, or is it something going on with main website or such? Please send some feedback.
Hi Travis,
It is unlikely because there is always some backup running.
In order to analyze it please provide us with http://download.avg.com/filedir/util/AVG_SysInfo.exe output (run it after inducing described behavior) and please add detailed description of issue.
Thanks
This didn't help me. Is there any way that the update servers could just be down?
Hi Goran,
Please provide us with http://support.avg.com/SupportArticleView?urlname=How-to-create-a-screenshot so we can better understand what issue you are dealing with.
Thanks
Updated my 2014 Avg internet Security to the 2015 version, but I get error's like can't access the
update Server, need an internet connection. But I'm on the internet. Can't activate my purchase nor
will it let me update because I can't connect to the up Server. My virus definations are outdated because i get an error msg. I just want to update from 2014 to 2015 like I did when I updated from 2012 to 2013 and 2013 to 2014…This is the first time I've had any issues. I need to up my tune-up edition also, but don't want to pay for it and have the same issues I'm having here…any suggestions?
The AVG website is undergoing planned maintenance.
Our site is currently experiencing technical difficulties.
We are currently making improvements to our site. We sincerely apologize for the inconvenience and promise to be back up shortly. Rest assured that this website maintenance will not affect your AVG protection.
For those of you who've come to the site to download our software, you can still do so at cnet.com.
Thank you for your patience,
The AVG Team
THIS is what I get when I enter my new key for reactivation. Is there something wrong with my client, or is it something going on with main website or such? Please send some feedback.
This didn't help me. Is there any way that the update servers could just be down?
Hi Goran,
Please provide us with http://support.avg.com/SupportArticleView?urlname=How-to-create-a-screenshot so we can better understand what issue you are dealing with.
Thanks
Jim, Have a look@ this article (https://support.avg.com/SupportArticleView?q=internet+connection&urlname=Message-The-connection-with-update-server-has-failed&l=en_US).
AVG Guru