Avg 2015 not working

Hello Lalit. I apologize for the inconvenience caused. I would request you to run AVG remover tool based on your OS (32-bit or 64-bit) to completely remove AVG and then re install. To determine whether your OS is a 32-bit or 64-bit, please click on this link. http://support.microsoft.com/en-us/kb/827218 . To download the remover tool, please click on this link http://www.avg.com/us-en/utilities and please reinstall AVG 2015 http://avgread.me/1bsCjtC. Please feel free to contact us for any further assistance. Thank you.

Sir ,
        I have window xp operating sys.  i latestely install avg 2015 inplace of avg 2014 i  also have active license 
     But as i scan any document or my pc from it showing error   " whole computer scan interrupted " and as i try to update it showing error " update failed ".
        so overall my avg 2015 is not working please send your valuable feedback in solving this issue.

Thanking in Anticipation

Hello Lalit. I apologize for the inconvenience caused. I would request you to run AVG remover tool based on your OS (32-bit or 64-bit) to completely remove AVG and then re install. To determine whether your OS is a 32-bit or 64-bit, please click on this link. http://support.microsoft.com/en-us/kb/827218 . To download the remover tool, please click on this link http://www.avg.com/us-en/utilities and please reinstall AVG 2015 http://avgread.me/1bsCjtC. Please feel free to contact us for any further assistance. Thank you.