AVG 60 days free trial cancelled, still billing me :-(

AVG Subscription
3

Hello Jacques,

We understand your concern.

On checking your account, we could see that you have an AVG TuneUp 60 day trial and AVG Internet Security 60 day trial which has been expired.

We are unable to find any charges related to 929SEK.

We have sent you an email to your registered email address, please reply back to that email with the requested information.

1

Hello,

I dowloaded AVG internet Security & AVG TuneUp with 60 days free trial period on 25 December 2018.
I have cancelled both prenumerations for 15 days ago and i was surprised yesterday (10 March 2019) seeing transaktion on my credit card from 'DRI/Shannon' for a total 929 SEK.
Why?
Can you pls check this asap and refund my credit card for total 929 sek?

Appreciate a quick reply from you, thx!

Best regards
Jacques Iskandar

2

Hello Jacques,

We understand your concern.

On checking your account, we could see that you have an AVG TuneUp 60 day trial and AVG Internet Security 60 day trial which has been expired.

We are unable to find any charges related to 929SEK.

We have sent you an email to your registered email address, please reply back to that email with the requested information.