Avg a scam I want refund

I have send the details for the Google play subscription purchases 
There are 2 on my account 
1 that caused this damage to my phone
1 today where you stole the money having me try reinstall your God awful software in an attempt to fix the damage 
Oh and I was right… The lock app still locks it

I want full refund on both annual subscriptions now! By law I may claim it

I also hold you liable for this lock app on my phone, as nothing works and I cannot fix you liable for the damaged device