Avg aborted my express vpn

Hello Bill,

We're sorry for the inconvenience caused.
Would you be so kind as to elaborate how you came to the conclusion that one of your AVG programs has blocked Express VPN?
Awaiting your response.

I called the help line but I could not understand her . I am not  computer savvy can any body help

Thank You
Bill  

Hello Bill,

We're sorry for the inconvenience caused.
Would you be so kind as to elaborate how you came to the conclusion that one of your AVG programs has blocked Express VPN?
Awaiting your response.