Avg account issue endless loop of log into account and then verify account and cant retrieve avg ultimate license instead i got sent two codes for avg tune up which were identical

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7

Hi Christopher,
I don't see AVG ultimate in your account, there is not license for AVG ultimate you activate it by login using same account that you used during purchase.
Thanks

6

and i know i have bought it because this keeps appearing every tim i go into buy avg ultamate "You already have this subscription

By purchasing this subscription again, you'll be renewing it early. This means your next billing date will be postponed to October 12, 2016" please help

4

Christopher, Have a look @ this new form link (https://support.avg.com/support_contact_form) to get chat/phone support. There's a Sales Support section. Otherwise, When available, A member of the official AVG Community Support in Brno (http://forums.avg.com/ww-en/avg-forums?sec=thread&act=show&id=190509) will see your topic & respond.
AVG Guru

1

have tried avg chat and got directed here have tried reteive lisence and got sent two identical tune up codes and i am stuck in an endless loop of trying to get into my avg account and my avg ultamite has reset to avg free can u help me please

5

and i know i have bought it because this keeps appearing every tim i go into buy avg ultamate "You already have this subscription

By purchasing this subscription again, you'll be renewing it early. This means your next billing date will be postponed to October 12, 2016" please help

2

Hi Christopher,
I don't see AVG ultimate in your account, there is not license for AVG ultimate you activate it by login using same account that you used during purchase.
Thanks

3

OK Christopher, Re AVG Community Support expert assistance from Brno, Czech Rep… They will attend to your posting @ their earliest convenience but please bear this in mind i.e. Workdays [Mon-Fri] 9:00am - 5:00pm CET. Not sure whereabouts you are in the world but just in case you are unfamiliar with Brno time (https://www.google.co.uk/webhp?source=search_app&gfe_rd=cr&ei=O1bqU6zGC4LjOdy-gIgO&gws_rd=ssl#q=brno+time).
AVG Guru