Hello Benny,
We regret for the inconvenience caused.
We request you to disable AVG and then check whether you are able to access those folders in your computer.
You can refer the below article to disable AVG: http://avgread.me/1GnMD3N
Thank you.
Hi,
AVG asked me yesterday if I wanted to turn it on to 'active' protection instead of passive (?), I clicked Yes and since then I can't open several applications on my laptop. Music files, word/excel files won't load either. Everything was working fine up until then and I can't see any options on AVG to change back to non-active mode. I've tried loading an earlier version from a save point a few weeks ago, that didn't help.
Any advice?
Cheers
Hello Benny,
We regret for the inconvenience caused.
We request you to disable AVG and then check whether you are able to access those folders in your computer.
You can refer the below article to disable AVG: http://avgread.me/1GnMD3N
Thank you.