Hello Martin,
I understand the inconvenience caused. Please be informed that AVG Zen has been removed from the AVG Antivirus for Android which is why we do not have option to activate AVG Antivirus/AVG Cleaner using invitation code.
However, you can follow the instruction below to install/activate AVG Antivirus Pro/AVG Cleaner Pro using AVG MyAccount credential (email address and password):
1.Device Menu -> Settings -> Apps/Application Manager -> AVG -> Uninstall.
2. Restart your device once.
3. Open Google play store app on your device.
4. Search for AVG antivirus/cleaner.
5. Locate and install the free version of the app.
6. Now open the installed app.
7. Tap on drawer (3 lines) on top-left of the app.
8. Select AVG Account.
9. Enter your My Account email address and password.
The paid app will be installed automatically.
Best regards,
Alok.
I've upgraded to AVG ultimate, and now Zen won't recognise my android phone.
I've sent the invite and got a code, but there is nowhere to enter the code, its not in the menu as stated,
nothing that says " enter verification code".
Tried uninstalling and re-installing, tried everything I can think of and Zen still says " connection pending" and wont recognise the phone…I'm on a 8 month old Samsung S7 so its a new phone.
can anyone help,
Hello Martin,
I understand the inconvenience caused. Please be informed that AVG Zen has been removed from the AVG Antivirus for Android which is why we do not have option to activate AVG Antivirus/AVG Cleaner using invitation code.
However, you can follow the instruction below to install/activate AVG Antivirus Pro/AVG Cleaner Pro using AVG MyAccount credential (email address and password):
1.Device Menu -> Settings -> Apps/Application Manager -> AVG -> Uninstall.
2. Restart your device once.
3. Open Google play store app on your device.
4. Search for AVG antivirus/cleaner.
5. Locate and install the free version of the app.
6. Now open the installed app.
7. Tap on drawer (3 lines) on top-left of the app.
8. Select AVG Account.
9. Enter your My Account email address and password.
The paid app will be installed automatically.
Best regards,
Alok.