AVG and Avast files

AVG Protection
8

No information or help here, then.  Hardly surprising, though…

9

Kate, we would like to inform you that Avast has been acquired by AVG. That's why you could see Avast files (app9990.tmp-shm) when you are using the AVG program.

7

Hi Kate.
We'll certainly look into this. Please share a screenshot (http://avgclick.me/getscreenshot) of the files you are referring to.

1

I have quite a few files on my computer that relate to Avast, the most recent to appear being in AppData/Local/Temp (Win 7 64 bit) where two files are created each boot up, i.e. app****.tmp-shm.  I have had to create a .bat file to delete these files as they keep mounting up every day.  I do not have, nor have I ever used, Avast, so why are the .tmp-shm files being created, as well as all the others?

6

Another screenshot showing other instances of Avast in AVG on my harddrive.  I have added their directories in red for your information.
Avast instances on C:\

2

Temp files

3

Kate, we would like to inform you that Avast has been acquired by AVG. That's why you could see Avast files (app9990.tmp-shm) when you are using the AVG program.

4

Kate, 
Sorry for the delay in responding to you. 
We have forwarded this case to our senior team to assist you better. That's why it took more time. 
Thank you for your understanding. Happy New Year.

5

Hi Kate.
We'll certainly look into this. Please share a screenshot (http://avgclick.me/getscreenshot) of the files you are referring to.