AVG and Hotspot Shield vpn

Hi Ray,

We apologize for the inconvenience caused to you.
We will check and help you with this issue.
Did you try to add those websites under AVG exceptions and check if it helps?
May I know the version of AVG Internet Security program being installed on your PC?
Are you getting any error message while trying to access those websites?
If possible, please share us the screenshot of that error message in order to check and help you further.
For taking a screenshot, please refer to this article: Creating a screenshot | AVG  (https://bit.ly/379k6o2 )
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Thank you and keep us updated.

Hi Ray,

We apologize for the inconvenience caused to you.
We will check and help you with this issue.
Did you try to add those websites under AVG exceptions and check if it helps?
May I know the version of AVG Internet Security program being installed on your PC?
Are you getting any error message while trying to access those websites?
If possible, please share us the screenshot of that error message in order to check and help you further.
For taking a screenshot, please refer to this article: Creating a screenshot | AVG  (https://bit.ly/379k6o2 )
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Thank you and keep us updated.

The latest download of AVG Internet Security has caused use of the vpn to block all browsing to internet sites, regardless of browser. Even pings don't get through. Does anyone have a fix for this?

Thank you for writing back to us, Ray.

We appreciate your efforts in trying to narrow down the cause of this issue.
To further investigate this issue & help you resolve it, we've sent you an email with detailed instructions to contact our additional support.
Please check your inbox/spam folders to find the email and use it to contact them.