Apologies, I was not clear. I did do this before posting but it did not pinpoint the problem I have been narrowing down my suspects and it could be some recent update that caused this.
Could you please point me to the list of updates to AVG Unlimited from the last three months?
On my country's electronic ID card there are certificates for identification and signatures.
Online services, when I try to access them, do not recognize identification certificate. So I'm blocked for accessing online goverment services. Which is, of course, a problem as that's the whole point of the e-IDs.
The relevant IT support tried their best and stated that, based on previous experiences, some setting of AVG is likely the issue.
Are you aware of any AVG setting/option that could be blocking the identification and signature certificates from electronic identity cards?
Apologies, I was not clear. I did do most of these check before posting, turning on and off programs and likely features, but it did not pinpoint the problem. I would like to avoid repeating all this with lots of restarting and maybe uninstalling to be sure.
I have been narrowing down my suspects and it could be some recent update that caused this.
Could you please point me to the list of updates to AVG Unlimited from the last three months?
Incidentally, some of the links you have posted result in an error page for me.
Thank you for writing back to us, Tajana.
We appreciate your efforts in trying to narrow down the cause of this issue.
We've sent you an email with the updates list.
To further investigate this issue, we've sent you an email with detailed instructions to contact our additional support.
Please check your inbox/spam folders to find the email and use it to contact them.