AVG and outlook

General discussion
4

Hello John,

This isn't the usual behavior of the AVG program. Hence, we'd suggest you try repairing AVG once & check if it helps.

If the issue persists, please reenable the e-mail shield and uncheck an option 'Enable Self Protection Module' (Menu > Settings > Troubleshooting) and monitor the status.
Keep us informed here.

1

I have had to turn AVG email shield off to allow Outlook to send and receive messages.
Any reason why?

2

I tried all your suggestions but still the same issue.

3

Hello John,

This isn't the usual behavior of the AVG program. Hence, we'd suggest you try repairing AVG once & check if it helps.

If the issue persists, please reenable the e-mail shield and uncheck an option 'Enable Self Protection Module' (Menu > Settings > Troubleshooting) and monitor the status.
Keep us informed here.