Hello Karen,
We're glad to look into this and help you.
Please share us the screenshot of the threat message you're receiving, so that we can check and help you further.
Refer to this article to take a screenshot.
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Keep us updated.
AVG did an update this morning and now marks Salesforce.com as a threat and blocked me from using it. I called help this morning, and they said they fixed it but it will STILL not allow me to use Salesforce. HELP!
Hello Karen,
We're glad to look into this and help you.
Please share us the screenshot of the threat message you're receiving, so that we can check and help you further.
Refer to this article to take a screenshot.
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Keep us updated.
i figured out how to add exceptions, so after 10 times it seems to be working. case #182067971 this morning
Thank you for updating the status, Karen.
We appreciate your efforts in trying to fix this issue and we're glad to know that your issue has been resolved.
Feel free to reach out to us if you need any assistance with AVG.