Hello Sonia,
Please be informed that if the AVG Free Antivirus is installed and it is active on your computer then Windows defender (which is inbuilt Windows security) will get disabled automatically. In this case, I request you to remove AVG completely along with any previous traces using the AVG clear tool/AVG Remover tool and then do a fresh installation of AVG Free Antivirus 2017. This will ensure that none of the previous traces of AVG are left on your computer and you have an updated version.
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Thank you Alan and Alok. I will try your recommendation to reinstall AVG. I am not quite sure how my AVG seemed to have been disabled some how.
I will provide feedback when done.
Hi! We have been happy with running the free version of AVG on our laptop for a good number of years and never wish to replace it. Today, tho I noticed that my laptop was extremely slow while accessing my Google drive, so out of frustration tried checking on the different tools, etc. That's when I noticed for the first time I have a Windows Defender installed. I then switched it off, and noticed that my browsing was much faster, but then I tried to switch on my AVG and it seems it had been disabled presumably by Windows Defender.
How do I handle this? I obviously do not want to have two virus software running in the background, and I am quite happy to stick with my free version of AVG. Help please.
I will provide feedback when done.
Please be informed that if the AVG Free Antivirus is installed and it is active on your computer then Windows defender (which is inbuilt Windows security) will get disabled automatically. In this case, I request you to remove AVG completely along with any previous traces using the AVG clear tool/AVG Remover tool and then do a fresh installation of AVG Free Antivirus 2017. This will ensure that none of the previous traces of AVG are left on your computer and you have an updated version.
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Sonia, If you're using Win 8 or later & AVG then Windows Defender shouldn't be active since it's an AntiVirus prog which will conflict with AVG.
General info… Windows Defender is an anti-malware component of Microsoft Windows. It was first released as a free antispyware program download for Windows XP, shipped with Windows Vista and Windows 7 and made into a full antivirus program replacing Microsoft Security Essentials as part of Windows 8 and later versions.
AVG Guru