Hi,
Wordpress agents have suggested I contact avg and try to figure out this problem.
I login to my wordpress admin panel, and I want to "live preview" the widgets in order to edit them, however when I attempt to view the page in live mode, avg sends a warning, saying it prevented access due to a threat.
This is a first.
Thank you.
Hi Liam,
We're glad to look into this & help you.
Please click on 'See details' in the threat message that you receive from AVG & then share us the screenshot of it for better clarity.
Upload URL? Can you explain this, I'm not sure I understand. Do you mean to enter the url that is shown on the warning into "Description" of the Report a false positive report? Or upload the image, and enter a brief description?
Thank you.
Hi Liam,
We're glad to look into this & help you.
Please click on 'See details' in the threat message that you receive from AVG & then share us the screenshot of it for better clarity.
this is the screenshot of the warning.
Hi,
Posting my respons again as I do not see it. When you say "upload url" do you mean enter the url of the warning into the "description" space of the Report, or just upload the same screenshot, and enter a brief description?
Thank You.
Thank you for writing back to us, Liam.
Upon checking your account, we can see that you've already submitted the false-positive report. We've attached your screenshot to that ticket (#15140072).
Our concerned team will analyze the detected website & if found harmless, they'll whitelist it right away, update the status via email.
Meanwhile, your patience is very much appreciated. Thanks!