Hello David,
We request you to provide the screenshot of AVG app where all components shows as turned off and the message that appears as 'always looking out for me etc'.
You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
Thank you.
Hi there.
I'm unable to provide a screenshot of something that isn't there. I've just been using my phone today, and when I open an App that I 'locked' yesterday, it doesn't ask me for a code to open the app anymore!
AVG has full 'write' permission. It's a Huawei phone.
Many thanks, David.
Yes mine too! After a couple of days my android AVG stops showing that it's activated at the top of the screen until i open AVG and then appears? It's been like this for around a year! If AVG can't fix the issue then I'll have no option other than find another antivirus software program.
Hi there.
AVG is great, however it keeps disabling on my android phone.
I'll open it the app manually and it'll work for a few hours (locking apps and reminding me that it's always looking out for me etc) then my phone will just forget AVG even exists and all functions are turned off… Until I open the AVG app manually again.
Any ideas?
Many thanks, David.
Hello David,
We request you to provide the screenshot of AVG app where all components shows as turned off and the message that appears as 'always looking out for me etc'.
You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
Thank you.
Hi there.
I'm unable to provide a screenshot of something that isn't there. I've just been using my phone today, and when I open an App that I 'locked' yesterday, it doesn't ask me for a code to open the app anymore!
AVG has full 'write' permission. It's a Huawei phone.
Many thanks, David.
David, do you mean to say that the problem has been resolved?
If not, do you still experience the issue with AVG app getting disabled on your Android device?
Yes mine too! After a couple of days my android AVG stops showing that it's activated at the top of the screen until i open AVG and then appears? It's been like this for around a year! If AVG can't fix the issue then I'll have no option other than find another antivirus software program.
Hello Laurence,
We have a specialized team to deal with mobile queries.
To reach them, please visit this https://support.avg.com/support_sales? link and select "Technical Support" tab.
For "are you currently using any paid/trial AVG products?" question, click on "Yes".
Please select operating system as "android" and fill in other requested details.
Finally, click on "request answer via email" which will submit a ticket to our mobile team.
Please keep checking your emails regularly to know the status.
Thank you.