Hello Kavilyn. To unlock your phone have a look at this article http://bit.ly/1MsrvwZ . If that doesn't help then please click on the following link http://bit.ly/1EC8H4H and fill out your details, select as android then the name of AVG Program that you installed in your mobile and in description explain about your issue completely and finally click on Email option. Our AVG mobile team will reply back to you via email with a resolution.
Other Kavilyn Govender posting (https://support.avg.com/answers?id=906b0000000D5kYAAS).
AVG Guru
Hi I recently changed the sim card on my avg enabled Sony Z3 after locking the phone and then trying to unlock the phone a second screen apperas asking for a password.
Previous articles say that the 2nd password screen is not connected to avg, however every
time I enter a wrong password I get an email stating that someone is attempting to acess my phone.
Other Kavilyn Govender posting (https://support.avg.com/answers?id=906b0000000D5kYAAS).
AVG Guru
Hello Kavilyn. To unlock your phone have a look at this article http://bit.ly/1MsrvwZ . If that doesn't help then please click on the following link http://bit.ly/1EC8H4H and fill out your details, select as android then the name of AVG Program that you installed in your mobile and in description explain about your issue completely and finally click on Email option. Our AVG mobile team will reply back to you via email with a resolution.