AVG Anti-Spam doesn't turn on

AVG Protection
5

Hi Elizabeth,

We are sorry to hear this.

Please repair this particular component and check for the issue again

Refer this article for repairing the component https://support.avg.com/SupportArticleView?urlname=Add-remove-AVG-Antivirus-components

You can post the screenshot here in your topic. Click on "Answer" & then click on the "Image" [mountain symbol] & follow the instructions.

Keep us posted.

1

I have AVG full protection.  The Anti-Spam feature will not turn on.  It stays red.  Next to it is the fake website shield.  That is green.   Everything seems to work but this.  I can't turn it on.  I would post a picture, but I don't know what the URL is for the picture that I have saved.

4

Hi Elizabeth,

We are sorry to hear this.

Please repair this particular component and check for the issue again

Refer this article for repairing the component https://support.avg.com/SupportArticleView?urlname=Add-remove-AVG-Antivirus-components

You can post the screenshot here in your topic. Click on "Answer" & then click on the "Image" [mountain symbol] & follow the instructions.

Keep us posted.

2



Pic of anti-spam "off" in red letters.
I restarted my computer and now it is on.    I hope it stays on.   

3

Thank you for the update, Elizabeth.

Please monitor the status and write back to us if you need further help.