Avg anti theft portal IS NO HELP AT ALL

AVG Protection
3

Hello Darin,
We apologize for the inconvenience.
Please note that this Community deals mainly with the technical queries regarding AVG Windows products. AVG Android support is provided through email only. Please click on the following link ( http://avgclick.me/AVGtechnical ) and fill out your details, select as Android then the name of AVG Program that you installed in your mobile and in description please completely explain about your issue and finally click on Email option. Also when filling out your details choose Yes for the Question "Are you currently using any paid/trial AVG products?" and fill out necessary details and click on Email option. The AVG mobile team will reply back to you via email with a resolution.
Thank you

1

I received an email saying that my sim card had been changed and that i should follow the prompts to take action which i did because my tablet was STOLEN when i log into my AVG account it SAYS there are no devices registered. I've added screen shots why can you tell me that the sim card has been change BUT you can not assist in taking any action. THAT IS STUPID can someone at least explain if you are clearly not able to actually assist AVG???

BELOW shows the email i received saying my sim card has been changed however the instructions fail to help as explained above the last screen shot shows that i do not have any registered devices how can there be no registered device if you sending me emails about my sim card be changed???

Your SIM has been changed 
 
 Heads up! AVG Anti-Theft has detected that the SIM card has been changed in your Vodafone Vodacom Power Tab 10. 
 
 
Your previous SIM details:
 
 
 
Serial Number 89270200120177905491
 
Mobile Operator TelkomSA
 
 
 
Your new SIM details:
 
 
 
Serial Number 89544500000005948480
 
Your new mobile operator VodaCom-SA
 
 
 
   
 


Welcome, darinrorke!
Last login: 08/01/16
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English

There are no devices registered.

Please register your device for the Anti-Theft Service from within the AVG AntiVirus app.
2

Hello Darin,
We apologize for the inconvenience.
Please note that this Community deals mainly with the technical queries regarding AVG Windows products. AVG Android support is provided through email only. Please click on the following link ( http://avgclick.me/AVGtechnical ) and fill out your details, select as Android then the name of AVG Program that you installed in your mobile and in description please completely explain about your issue and finally click on Email option. Also when filling out your details choose Yes for the Question "Are you currently using any paid/trial AVG products?" and fill out necessary details and click on Email option. The AVG mobile team will reply back to you via email with a resolution.
Thank you