AVG Anti-track can't load

I've got the same problem, I can see AVG AntiTrack in the list and it has the appropiate icon (blue square with a fingerprint in it). Now what?

Hello Fran,

We will help you in this.
Could you share us the screenshot of the error message?
You can refer this article for the steps to capture the screenshot :
https://support.avg.com/SupportArticleView?urlname=AVG-Create-screenshot
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.

User-added imageNo Updshl10 found

Error:  Updshl10 can't be found

Hello Fran,

We will help you in this.
Could you share us the screenshot of the error message?
You can refer this article for the steps to capture the screenshot :
https://support.avg.com/SupportArticleView?urlname=AVG-Create-screenshot
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.

I've got the same problem, I can see AVG AntiTrack in the list and it has the appropiate icon (blue square with a fingerprint in it). Now what?

User-added imageNo Updshl10 found

Hello Tor,

We're sorry to hear that. We'll help you sort this.
Kindly write back to us in your own/new post, so that we can access your account information and assist you further.
Thank you for understanding in advance!

Thank you for the screenshot, Fran
Go to Control Panel >> List of Programs and check if you are able to view the AVG AntiTrack with it's appropriate icon.
Let us know to assist you further.